1. What type of shipping services does KBR IT Inc. use?

Answer: We currently use Home Delivery service in Dhaka and S.A. Paribahan or Sundarban Courier ship our packages.  

2. What type of files can I send to KBR IT Inc.?

Answer: You may send the files in the following types: pdf, jpg, jpeg, psd, eps, ai, and png. We prefer that you send .JPG or .PDF files. These files are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.  

3. Can I pay half deposit to start on a design or print job?

Answer: No, our policy is required that full payment is required before starting the production on any order.  

4. What types of payment do you accept?

Answer: We accept bKash (Bangladeshi Customer) and visa, mastercard, american express, discover, paypal.

5. How can I order design and printing product?

Answer: When choosing the product you want to order, on option 2 under design option, you can change "I'll provide artwork" to "Yes, I need design service" this will update the price with the additional cost of the design service. Once the order has been confirmed we will contact you to collect information to setup design process and email you proofs until you approve the artwork before sending to print production.  

6. I want to place an order and have my own artwork design?

Answer: If you have your file ready to print please make sure your format is one of these files JPG, PNG, PSD, AI, EPS, PDF. Choose your product > Choose your combination and upload your artwork and check out.  

7. Can I email my order to place an order?

Answer: For manual transaction done through email invoicing there will be time delay for manually putting your order, we check emailed orders twice a day, soon as we get to it we will reply with email invoice to place order. We have setup for our customers to order online through the online website to have the ability to place orders anytime, from anywhere. Our system is up 24 hours a day, 7 days a week. By ordering online, you will have the peace of mind during your orders process and know that your order will safely arrive at your doorstep. For email orders send details of job and files to info@kbrit.com